How to Manage Client Employee New Hires During a Pandemic
Sixty-nine percent of employees who go through effective onboarding are more likely to stay with an employer for a minimum of 3 years
Starting An MSP! Now What Do You Do?
How do you attract and retain clients? Which tools do you need? How do you trace and record finances? And the list goes on and on.
MSPs React to Microsoft Ending Open Licensing
As of January 1, 2022, commercial customers won't be able to buy new or renew software licenses or online services through the Microsoft Open License program. New license-only purchases should be transacted through partners in the Cloud Solution Provider program.
MSP Pricing Still All Over The Place
If you need help setting prices, the following guide is sure to come in handy. It also offers some great explanations you can give clients and potential clients who ask about your prices.
How Do MSPs Keep Track Of Billing Per User With Shared Accounts
Most MSPs bill their services per user or the number of supported devices. What if your organization has several users working across different gadgets with shared accounts?
What is Microsoft 365 Lighthouse for Managed Service Providers?
According to reports, Microsoft 365 Lighthouse is a new platform for managed service providers. It will hit the market sometime next year.
What Difference Does Managed IT Services Make to Your Bottom Line?
In today's rapidly-changing digital landscape, it's more important than ever to stay on top of your technology game, and the right IT solutions company allows you to do that.
2FA Applications Used By The Top MSPs
If you've heard that 80% of all data breaches are related to passwords, then you understand the need for two-factor (2FA) or multi-factor authentication (MFA).
How MSPs Can Close More Deals With SharpSpring As Their CRM
Relationships drive businesses. However, dealing with many people requires you to monitor countless interactions. Many companies are now turning to customer relationship management (CRM) software to drive sales and increase productivity.
What Are The Top Tools/ISO Images MSPs Use Daily?
Adding new staff members, shifting computers between departments -- these situations are a daily occurrence for most IT departments.