Marketing & Sales MSPs

Boost Your Revenue and Outrank Competitors

Attention Managed IT Services Business Owners! Did you know that businesses with aligned marketing and sales teams achieve 20% annual revenue growth compared to companies with misaligned teams who experience a 4% decline in revenue? Research has shown that a lack of alignment between these teams costs businesses $1 trillion annually globally.

But don’t worry. We’ve got you covered. In this article, we will reveal the best practices for aligning your marketing and sales teams, helping you to increase your revenue and outrank your competitors. With the right strategies and best practices, you can create a unified team that works towards a common goal, resulting in higher lead conversion rates, shorter sales cycles, and more satisfied customers. So, read on to discover the secrets to success in Managed IT Services marketing and sales alignment.

Creating a Shared Definition of a Lead

The first step towards aligning marketing and sales is creating a shared definition of a lead. Both the Marketing and Sales teams should agree on this definition to ensure that everyone is working towards the same goal. A lead should be defined by specific criteria such as job title, industry, and company size.

Developing Buyer Personas Buyer personas are fictional representations of your ideal customers. Creating buyer personas helps in understanding your target audience and their needs. The Marketing and Sales teams should work together to develop buyer personas based on their shared definition of a lead. This will ensure that both teams target the same audience with their messaging.

Agree on Lead Nurturing Strategies

Lead nurturing is building relationships with potential customers at every sales funnel stage. It is essential to have a lead nurturing strategy agreed upon by both the Marketing and Sales teams. This will ensure that the messaging is consistent and that the leads are nurtured in a way that aligns with the buyer’s journey.

Utilizing Marketing Automation

Marketing automation is a powerful tool that can help align Marketing and Sales. It can be used to automate lead nurturing, lead scoring, and lead distribution. The Marketing and Sales teams can work together more effectively by automating these processes.

Creating a Service Level Agreement

A Service Level Agreement (SLA) is a document that outlines the responsibilities of both the Marketing and Sales teams. The SLA should include lead generation goals, lead handoff procedures, and lead response times. This will ensure that both teams work towards the same goal and that leads are handed off and responded to promptly.

Analyzing Data and Making Data-Driven Decisions

Data analysis is essential for aligning Marketing and Sales. Both teams can make data-driven decisions by analyzing data such as lead quality and lead conversion rates. This will help ensure that both teams work towards the same goal and that the strategies are effective.

“Marketing and sales alignment is crucial for the success of any Managed Service Provider (MSP) business. When both teams work towards the same goal, you can achieve higher lead conversion rates and shorter sales cycles, ultimately driving more revenue. At Aligned Technical Services, we understand the importance of this alignment and have seen firsthand the positive impact it can have on our business and clients.”
Brian Molder, CEO of Aspire Technical Services.

Wrapping Up

In conclusion, aligning Marketing and Sales in Managed IT Services businesses is critical for success. By creating a shared definition of a lead, developing buyer personas, agreeing on lead nurturing strategies, utilizing marketing automation, creating a Service Level Agreement, and analyzing data, both teams can work together effectively towards the same goal. By following these Best Practices, Managed IT Services businesses can achieve success and outrank their competitors in search engine results.