Fire Your IT Company

Small Businesses Terminate Managed IT Service Contracts and Hire Innovative IT Companies

Small businesses across the country are changing the way they manage their IT services. In a recent trend, small business owners are terminating their managed IT service contracts and hiring IT companies that focus on innovation.

Managed IT service providers have traditionally offered a broad range of IT support services, including hardware and software maintenance, network security, and data backup and recovery. However, small business owners are now seeking IT companies that offer cutting-edge technology solutions to help them stay ahead of the competition.

According to a survey conducted by the National Small Business Association, small business owners are looking for IT companies that can provide customized solutions rather than a one-size-fits-all approach. The survey found that small businesses are particularly interested in IT companies specializing in cloud computing, data analytics, and cybersecurity.

Small business owners are also seeking out IT companies that are proactive rather than reactive when it comes to IT support. They want IT companies that can identify potential problems and provide solutions before they become major issues.

“Small businesses need IT solutions that are innovative and customized to meet their specific needs,” says Robert Giannini, CEO of GiaSpace ( “They are looking for IT companies to help them stay ahead of the competition and grow their businesses.”

The trend towards hiring IT companies that focus on innovation is a positive development for small businesses. It is helping them to stay competitive in an increasingly technology-driven business landscape. Moreover, it is also providing new opportunities for IT companies focused on innovation and customized solutions.

“When your IT company is consistently failing to meet your business needs, lacking transparency in their communication, and not proactively offering new technology solutions, it’s a clear sign that it’s time to reevaluate your partnership and seek out an innovative managed IT services company. Your IT company should be a valuable asset that helps drive your business forward, not a hindrance holding it back.” – Aaron Kane, CEO of CTI Technology (

Signs Of A Innovative IT Services Company

When looking for a new, innovative IT services company, there are several key indicators to look for:

  1. Focus on innovation: An innovative IT company will be constantly researching and implementing the latest technology solutions to meet the evolving needs of its clients.
  2. Customized solutions: A good IT company will offer customized solutions tailored to meet each individual client’s specific needs.
  3. Proactive approach: A proactive IT company will identify potential problems and offer solutions before they become major issues rather than waiting for problems to occur.
  4. Strong communication: A reliable IT company will communicate clearly and transparently with its clients, keeping them informed and involved in the decision-making process.
  5. Experienced and knowledgeable staff: An innovative IT company will have a team of experienced and knowledgeable professionals dedicated to providing their clients the best possible service.
  6. Focus on security: With cyber threats on the rise, a promising IT company will prioritize the security of its client’s data and systems.
  7. Flexibility and scalability: An innovative IT company will offer flexible and scalable solutions that can grow and adapt as a client’s business expands.

By looking for these critical indicators, small business owners can find an innovative IT services company that will help them stay ahead of the competition and drive their business forward.

Steps To Take To Fire & Hire An IT Services Company

If a small business decides to fire its current IT services company and hire a new one, it should take the following steps:

  1. Evaluate current needs: The first step is to evaluate the current needs of the business and determine what the new IT services company should be able to offer. This includes considering the technology solutions the business needs, the required support, and the budget.
  2. Research potential companies: Once the business has a clear idea of what they are looking for, they can start researching potential IT services companies. This may involve reading online reviews, speaking with industry peers, or attending trade shows.
  3. Request proposals: After narrowing down the list of potential companies, the business should request proposals from the top contenders. These proposals should outline the services offered, the cost, and the timeline for implementation.
  4. Evaluate proposals: The business should carefully evaluate each proposal, considering factors such as the level of experience and expertise of the IT services company, its track record of innovation, and its approach to customer service.
  5. Negotiate terms: Once the business has chosen the IT services company they wish to work with, they should negotiate the contract terms. This may include the length of the contract, the level of support provided, and the cost.
  6. Notify the current IT services company: The business should formally notify its current IT services company that they are terminating the contract. This should be done in writing, and the business should follow up with a phone call to ensure the message has been received.
  7. Transition to the new IT services company: The final step is to transition to the company. This may involve transferring data and systems, training employees on new technology solutions, and establishing new communication channels.

By following these steps, small businesses can ensure a smooth transition to a new IT services company that will better meet their needs and help them stay ahead of the competition.

Wrapping Up

Small business owners recognize the importance of IT in today’s business world and are taking steps to ensure they have the right IT solutions. By terminating managed IT service contracts and hiring IT companies that focus on innovation, small businesses are positioning themselves for success in the years to come.