Is desktop as a service (also known as DaaS) the right solution for your healthcare IT needs? To answer this question, it’s important to first of all understand and bust some common yet inaccurate myths regarding this particular healthcare IT management option. Following are some common healthcare DaaS myths along with accurate information about each one.
Myth 1: DaaS is Expensive
Is using a healthcare desktop as a service plan expensive? The answer depends on a number of factors, including which company you work with, the plan you use, the additional services you order, etc.
Even so, DaaS is not necessarily expensive when compared to the alternative. Healthcare centers that intend to expand over time will find that it costs more to continually upgrade IT equipment to meet growing healthcare IT needs than it is to invest in a DaaS plan. Healthcare centers that use a virtual desktop plan do not need to upgrade IT equipment as additional storage space is provided by the cloud service provider. What is more, DaaS companies offer round the clock support, saving medical professionals the expense of having to hire and train IT professionals in handling healthcare IT needs in-house.
Myth 2: DaaS Does Not Offer Good Security
Are you concerned about the security of your patient data? If not, you should be. Cyber attacks on the medical industry are on the rise and the security of patient data should be paramount when choosing a healthcare IT solution.
Thankfully, good healthcare IT companies such as Reliable IT Healthcare put a premium on security, ensuring valuable data remains secure at all times. DaaS companies offer consistent security controls across a wide range of devices. What is more, data is never stored on an employee’s device. This makes it impossible for a hacker to gain control of data by stealing an employee’s mobile phone or laptop.
It is also worth noting that IT companies specializing in offering cloud solutions in healthcare often have better resources than an in-house IT team. If you want to keep your data secure at all times, there is really no better way to do so than to store it on a cloud service provider.
Myth 3: DaaS Offers a Lousy User Experience
Does DaaS offer a lousy user experience? Some users have had a bad experience with DaaS because a particular company offers sub-par service. At the same time, a number of healthcare providers have found that regular IT companies simply do not offer the specialized services and amenities needed to manage healthcare data. However, this does not mean that DaaS in itself offers a lousy user experience. In fact, using a cloud service provider can save healthcare institutions a great deal of time and hassle.
Healthcare IT providers specialize in working with healthcare software and so can offer immediate solutions to mind-boggling problems. These IT professionals can also customize programs to suit one’s exact needs, enabling hospitals, clinics, and doctors to save a great deal of time and even money. What is more, the IT professionals who work in these companies are not only familiar with cutting-edge technology related to their fields but are also HIPAA compliant. DaaS is actually the best way to optimize any healthcare IT program you may already be using as it offers a user experience that far surpasses working with an in-house IT company or trying to manage the program on your own.
Myth 4: DaaS is Difficult to Learn to Use Properly
Is DaaS hard to use? The truth is that it can take time to learn to use any new IT system properly and DaaS is no exception. However, using DaaS, in general, is quite easy even for those who are not familiar with IT technology and developments. What is more, healthcare IT service providers often offer ongoing, customized training and assistance. If you are learning how to use DaaS for the first time and/or need help adapting to an upgrade, you will have supportive, experienced IT staff members on hand to show you what to do and how to do it.
Myth 5: DaaS Requires Lots of Bandwidth
Does DaaS really require a lot of bandwidth? The short answer is no. You do not need to worry that the existing internet connection will not be able to handle the additional workload because using a cloud service provider does not require a great deal of bandwidth. All the data is viewed and stored on the cloud so most users do not need to make changes to their bandwidth capabilities.
Myth 6: Using DaaS Makes a Business Vulnerable to Downtime
Should you worry about downtime when choosing a DaaS service provider? Downtime is a serious issue for any institution that provides medical services. While other businesses may lose money or clients due to downtime, a hospital or clinic could, in a worst-case scenario, lose lives.
Thankfully, you do not have to worry about downtime if you choose a reliable healthcare IT company. A good company will prevent a lot of problems that cause downtime in the first place. Downtime would be a rare occurrence; however, if something does go wrong, there is always a team of dedicated professionals on hand to solve the problem as quickly as possible. Healthcare IT companies understand the importance of having continual access to medical data and so ensure that technicians are on hand at any time of the day or night to fix glitches and handle issues that may arise.
Myth 7: DaaS Isn’t Suitable for the Healthcare Industry
Is Desktop as a Service right for the healthcare industry? The truth is that it is perhaps the very best solution on the market. This is thanks to the fact that there are a number of IT companies that have dedicated themselves solely to meeting the needs of hospitals, clinics, doctors and other healthcare providers.
If you are looking for cloud solutions in healthcare, it’s important to consider a number of factors before choosing a healthcare IT company to work with. Cost is one consideration but it’s not the only or even the most important one. You will want to find a company that has HIPAA-compliant technicians, various plans to suit your specific needs, a high level of security and the tools on hand to work with the system you happen to be using. That is why many healthcare service providers turn to Reliable IT Healthcare to meet their needs. Reliable IT offers ongoing training, a comprehensive security risk assessment, reliable cloud service and all the other tools and amenities you need to provide the best possible care to patients. Get in touch to discover how we can help you handle your IT needs so you can focus on helping your community rather than dealing with complex IT issues.